Terms of service

Agreement

Prospect Locally is operated by EDSDEV INC., a Canadian company (“we” and “us”). By creating an account or using the service, you agree to these terms. If you use the service for a company, you confirm that you may bind that company to them.

Plans and credits

• Each plan includes a number of credits. A search, an enrichment, or a phone verification spends credits.
• Paid credits reset every month on the monthly anniversary of your subscription start, including on yearly plans. Unused paid credits never roll over to the next month.
• You pay for a subscription in advance for each billing period, through Stripe. Prices are shown on the pricing section of the home page.

Cancellation and refunds

You can cancel your plan from the dashboard at any time. Cancelling takes effect at the end of the period you paid for, and your plan and credits stay available until then. After that, your account moves to the Free plan with any credits that remain from the free allowance. We do not refund partial billing periods.

Acceptable use

You agree not to use the service to do any of the following.

• Send spam or unsolicited bulk messages that break the law that applies to them.
• Harass, threaten, or deceive anyone.
• Break any law or help someone else break one.
• Resell raw access to our API or our data without adding meaningful value to it, for example by selling the unchanged output of a search.
• Get around rate limits, credit limits, or any other limit we set on the service.
• Discriminate against a person or a group, or use the data to make decisions that do.
• Scrape the service itself, such as its dashboard or its marketing pages, with automated tools.

We may suspend or close an account that breaks these rules.

Contacting the businesses you find

You alone are responsible for complying with the laws that apply to contacting anyone you find through the service. They include CASL in Canada, CAN-SPAM in the United States, the TCPA in the United States, and PECR in the United Kingdom, as well as any other law of the country you contact. Before you send an email, place a call, or send a text message, you must hold whatever consent those laws require, honour every request to stop, and keep the records they require. We do not check, approve, or monitor your outreach, and we are not responsible for it.

Accuracy of the data

The service returns business data from public sources. We do not guarantee that any record is accurate, complete, or current. A phone label such as mobile, landline, or VoIP comes from number-block data and can be out of date until you verify the number.

Limit of liability

The service is provided as it is. To the extent the law allows, our total liability to you for any claim that arises from the service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim. We are not liable for lost profit, lost data, or indirect damages.

Closing your account and removal requests

You can close your account from the dashboard or by email. We delete your account data within 30 days of the day your account is closed. If your business or your name appears in a search result and you want it removed, email [email protected] with the subject “Removal request”. The privacy policy explains how long we keep data.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. A dispute that the parties do not settle in good faith within 30 days is resolved by the courts of Ontario, Canada, in English.

Changes to these terms

When we change these terms, we change the date at the top of this page. If a change affects what you pay or what you can do, we also email the address on your account before it takes effect.